Frequently Asked Questions
Everything you need to know about our handcrafted home essentials.
Where are SUKU Home products made?
All SUKU pieces are mindfully handcrafted in Bali, Indonesia. We work closely with local artisans who use traditional techniques like hand-dyeing and hand-painting to ensure every item is unique.
What materials do you use for your bedding and loungewear?
We prioritize natural, breathable fabrics. Our signature collections are primarily crafted from 100% organic bamboo rayon and cotton poplin, chosen for their softness and sustainability.
How should I care for my hand-dyed SUKU pieces?
To preserve the vibrancy of the hand-dyed colors, we recommend a cold gentle machine wash with mild detergent. Avoid bleach and direct sunlight when drying to prevent fading.
Do you offer international shipping?
Yes, we ship globally from our warehouses. Shipping costs and delivery times vary by destination and will be calculated at checkout.
What is your return policy?
We accept returns on full-priced items within 14 days of delivery, provided they are in original, unwashed condition with tags attached. Please note that for hygiene reasons, bedding cannot be returned once opened.
Are your dyes eco-friendly?
Sustainability is at our core. We use eco-friendly dyes and a small-batch production model to minimize waste and reduce our environmental footprint.